Introduction
This Privacy Policy describes how FINDAN TRADE PRIVATE and its affiliates (collectively “FINDAN TRADE PRIVATE, we, our, us”) collect, use, share, protect or otherwise process your information/personal data through our website https://findantradepvtltd.com/ (hereinafter referred to as Platform).
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information we may collect includes but is not limited to personal data provided during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address.
Some sensitive personal data may be collected with your consent, such as your bank account or credit/debit card information or biometric information (e.g., facial features or physiological information) in order to enable use of certain features on the Platform, in accordance with applicable law(s). You always have the option not to provide information by choosing not to use a particular service or feature on the Platform.
We may track your behavior, preferences, and other information you choose to provide on our Platform. This information is compiled and analyzed on an aggregated basis. We will also collect information related to your transactions on the Platform and on third-party business partner platforms. When third-party business partners collect your personal data directly, you will be governed by their privacy policies. We are not responsible for their practices and request you to read their privacy policies carefully.
If you receive an email, call, or communication claiming to be from FINDAN TRADE PRIVATE seeking personal data like debit/credit card PIN, net-banking or mobile banking password, please do not provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage
We use personal data to provide the services you request. If we use your data to market to you, we will offer you the option to opt-out. We also use your personal data to assist sellers and partners in fulfilling orders, enhance customer experience, resolve disputes, troubleshoot issues, inform you about offers and updates, customize your experience, detect and prevent fraud, enforce our terms, and conduct research and surveys.
Your access to services may be affected if permission is not granted for data use.
Sharing
We may share your personal data within our group entities, affiliates, and other corporate entities to offer products and services. These entities may market to you unless you opt-out. We may disclose your information to third parties like sellers, logistics partners, payment service providers, and others as required to offer services, comply with laws, enforce agreements, prevent fraud, or protect rights and safety.
Disclosure may also happen to government agencies or authorized law enforcement agencies in compliance with legal obligations or in good faith belief that such disclosure is necessary.
Security Precautions
We adopt reasonable security practices to protect your data from unauthorized access, disclosure, or misuse. However, transmission over the Internet is not completely secure, and users accept the inherent risks of using the Platform. Users are responsible for maintaining the confidentiality of their login credentials.
Data Deletion and Retention
You can delete your account through your profile settings. We may refuse or delay deletion if there are pending grievances or claims. Once deleted, account access and related information will be lost. We retain personal data as needed for legitimate purposes and legal obligations, but anonymized data may be used for analytics.
Your Rights
You have the right to access, rectify, and update your personal data through functionalities provided on the Platform.
Consent
By visiting the Platform and providing your information, you consent to its collection, use, storage, disclosure, and processing as described in this Privacy Policy. If you provide personal data relating to others, you confirm that you have the authority to do so.
You consent to us and our partners contacting you through SMS, messaging apps, calls, or email for the purposes specified. You can withdraw consent by writing to the Grievance Officer, mentioning “Withdrawal of consent for processing personal data” in the subject line. However, withdrawal of consent is not retrospective and may affect your access to services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be notified as required under applicable laws. Please review this Privacy Policy periodically for updates.
Grievance Officer
Insert Name of the Officer: [Name Here]
Designation: [Designation Here]
Company Name and Address: [Company Name and Full Address Here]
Contact Us:
Phone: 75729 59404
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)
